Our Delivery process
- Once our system processes
your order, your products are inspected thoroughly to ensure they are in a
- After they pass through the
final round of quality check, they are packed and handed over to our trusted
- Our delivery partners then
bring the package to you at the earliest possibility. In case, they are
unable to reach you’re provided address or at a suitable time, they will
contact you to resolve the issue.
We package our
products in boxes, which are covered in a plastic layer. Each individual
product is packed in bubble wrap.
We pride ourselves
on the quality of our packaging.
What is the range of locations
to which Lilly and Sparkle ships their products?
Lilly and Sparkle
offer to shipping all over the country.
My order has been shipped. Now how can I track it?
- Once your order has been
dispatched, you will receive an email with the details of the tracking
number and the courier company that is processing your order.
- You can track the status of
your package 24 hours after your order is dispatched from our warehouse.
- Following are some our
trusted courier partners:
- Aramex -
- DTDC - http://www.dtdc.in/
- Bluedart -
- Ecom Express -
- Wow Express -
- Delhivery -
- Tanvi Express -
What is the estimated delivery time?
We usually dispatch
most orders within 1-4 business days (excluding Sundays and public holidays)
- However product delivery may
get delayed due to reasons attributable to logistics, public holidays,
- If you are ordering our
products from a Mega Sale event, dispatches may be a bit delayed due to
increased volumes. We will target to dispatch all orders within 5 days of
Are there any shipping charges applicable on my
- We have standard shipping charges
for most addresses.
- India shipping charges - A shipping
charge is applied to all orders below Rs.499, while there is free shipping
for all orders above Rs.499.